One number. A person answers.
Everything happens on WhatsApp — the search, the order, the delivery updates and the help. Parts AI answers at any hour, and a person joins the chat when it needs one. There is no ticket system and no hold music.
Say what you need — we route the rest
Same number for all of it. These buttons just start the message for you.
A part search
Start in the chat with your mulkiya, VIN, or a photo of the old part. Options in about thirty minutes.
Start this chat02An order already placed
Message the same thread your order lives in — the driver’s window, the hold on a collection, anything. No reference numbers.
Start this chat03A warranty claim
Your bill names the shop that gave the warranty, and whatever that shop gave is the warranty you have. Send us a photo of the bill and a photo of the problem and we will help you take the claim to them.
Start this chat04A trade account
Trade licence, owner’s Emirates ID and TRN. Confirmed the same day. No subscription.
Start this chat05Becoming a supplier
Run a used-parts shop in the UAE? Our finders may already visit you — make it official.
Start this chat06Anything else
Press, partnerships, or a question none of these fit. A person reads everything.
Start this chatWhat makes the answer faster
- Your mulkiya
- One photo. It carries the chassis number, which is the difference between a search that starts right and a chat that starts with six questions.
- The VIN, for imports
- US- and Japan-market cars differ from GCC ones in lighting, bumpers and cooling. The VIN separates them; the mulkiya alone sometimes cannot.
- A photo of the old part
- Especially anything with a part number visible. Our finders match numbers, not descriptions.
- For warranty claims, the bill
- The bill names the shop that gave the warranty, so it is the document a claim runs on. A photo of it plus a photo of the problem is everything a claim needs to start.
Quick answers
No — there is no shop and no stock to browse. Parts live at 850+ suppliers until you order. If you choose to collect, AED 39 reveals the exact shop and holds the part for 24 hours.
Parts AI answers immediately, at any hour. A search takes about thirty minutes. When a chat needs a person, one joins during working hours, Dubai time.
Same number. Trade chats are tagged to your account, so the thread already knows your statement, your invoices and your cars.
From the supplier’s shop, shown to you after unlock — name, address, hours, phone and map pin. The part is held in your name for 24 hours, with one free extension.